Organisation: Qatar Airways
Job Function: Sales & Marketing
Division: Geneva - GVA
Employment Type: Full Time - Permanent
City: Europe | Switzerland | Geneva
Last date of application: 28-Sep-2018
Qatar Airways
Welcome
to a world where ambitions fly high
From
experienced pilots to dynamic professionals embarking on new careers, Qatar
Airways is searching for talented individuals to join our award-winning team.
We
take pride in our people—a dynamic and culturally diverse workforce is
essential to why we are one of the finest and fastest growing airlines in the
world.
We
offer competitive compensation and benefit packages.
About Your Job:
As the Senior Sales Support Agent, you will support the sales team to achieve their assigned revenue targets by providing technical support and data within prescribed time frames. You will provide maximum support to the sales force in order to achieve revenue targets and raise awareness of Qatar's products and services.
Accountabilities:
·
Provide
the sales team with the necessary market intelligence, reports, highlighting
the opportunities to improve, yields and market share
·
Contribute
in managing distribution channels and database for the sales team, be local CRS
contact person.
·
Use
analytical tools to generate market share, revenue and sales data
·
Tracking
and reporting of ROI on advertising, promotions, sponsorship's and sales
activities
·
Coordination
and submission of annual marketing activity plans and budgets
·
Maintain
records of all fare approvals and corporate contracts for future reference and
audit purpose
·
Provide
maximum technical support of the sales force to ensure increased awareness of
Qatar Airways products and services
·
Handle
inquiries, problems encountered by the corporate/agent and liaise with relevant
department of head office
·
Research
and analyse individual markets and place Qatar Airways in very visible place in
the market and secure maximum market share of traffic on Qatar Ariways network.
·
Monitoring
systems/key accounts intranet for content/Qatar Airways
presence/competitor activities
·
Assist
in develop sales and marketing plans, PLB contracts, sales/Marketing reports,
PLB monthly reports/yearly reports
·
Prepare
travel agency and corporate fare updates, policy changes, product updates and
distribute via electronic and hard copy
·
Prepare
flyers and updates fare circular to the trade and corporate accounts
·
Coordination
and distribution of all POS and promotional collateral
·
Make
and confirm reservations for passengers where necessary, record and process
reservations made by phone/fax/email.
About You:
The successful candidate will ideally have:
·
A
Bachelor's Degree
·
Job-related
experience with a tour operator or an Airline (preferably)
·
Previous
experience in a sales agent role advantageous
·
Proven
experience with Amadeus
·
Strong
MS Office skills
·
Excellent
verbal & written communication skills in English and French
·
Fluency
in German would be advantageous
You must have the right to live and work in Switzerland
Note: you will be required to attach the following:
1. Resume / CV